Help center
Table of Contents
General
We’re LPD, and we help you protect your walls, halls, and equipment areas with durable, hygienic, customizable solutions that make your spaces safer, cleaner, and more welcoming every day.
Our factory and office are in Guangzhou, China, but we work with clients worldwide. Wherever you are, you can get our quality products delivered right to your door.
Absolutely! We’ve shipped to 50+ countries, so we know how to handle the paperwork, logistics, and support to make the process easy and smooth for you.
We’ve been serving clients like you since 2009, completing 1,000+ projects for hospitals, schools, nursing homes, and public spaces with reliable quality and service.
Yes! We’re proud of our production process, and we’d love for you to see it. Just let us know, and we’ll arrange a full factory tour for you.
Of course. We’ve delivered large-scale projects for top names like Vanke and Wanda, ensuring you get on-time delivery, consistent quality, and full support from start to finish.
Products
We use medical-grade aluminum, stainless steel, and PVC/vinyl—safe, strong, and easy for you to clean in any environment.
Yes. All meet international safety and hygiene standards, so you can install them in hospitals, nursing homes, and sensitive areas confidently.
Yes. Many products feature built-in antibacterial finishes that help you keep your space cleaner and safer with less work.
Yes. We provide eco-conscious materials so you can protect your space and the environment at the same time.
Simply wipe with common cleaners—no special chemicals. It’s quick, affordable, and keeps your products looking new.
Yes. Many items come with hardware and guides, so your team can install them quickly and correctly without extra purchases.
Our products are built with impact-resistant materials that handle heavy traffic for years, so you won’t need constant repairs or replacements.
Customization
Yes, we’ll custom-build to your exact measurements so you get a perfect fit—no wasted gaps, no ugly adjustments, just ready-to-use protection.
Absolutely. Send us your color code or sample, and we’ll create panels, rails, or curtains that blend seamlessly with your environment.
Yes, we can print your logo or patterns on panels, curtains, or accessories—making your space safer and showcasing your brand identity.
We’ll work with your drawings or ideas to design from scratch, so you get something that matches your function, style, and safety needs.
Yes, choose from aluminum, stainless steel, PVC, or mixed materials to balance your needs for durability, hygiene, and appearance.
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Most are finished in 2–4 weeks, depending on complexity. We’ll keep you updated so you can plan your project timeline confidently.
Service
Yes, we send free samples so you can check fit, color, and finish. This helps you confirm details quickly and avoid costly surprises later.
Of course. We give project-specific advice based on your traffic, hygiene needs, and budget—so you get the best performance for your space.
Yes. We provide manuals, videos, remote support, and layout drawings so your team installs it right the first time—saving time and avoiding rework.
Yes. Most products include a 1–3 year warranty covering materials and workmanship, so you have clear assurance against defects.
Yes. We can fast-track production and coordinate express shipping to meet your deadline without compromising quality.
Payment
We accept T/T, L/C, PayPal, and other secure methods so you choose what’s fast and compliant for your team.
Usually 30% deposit starts production, and the balance is paid before shipment. Flexible terms available for returning clients.
Yes. We support multi-currency payments and provide compliant invoices to make accounting easier.
Yes, after review we can extend credit terms based on project size and payment history.
All transactions go through verified secure channels and documents are cross-checked to protect both sides.
Shipping
Yes. We ship to 50+ countries and coordinate Incoterms that fit your procurement process.
Usually 7–35 days depending on distance and mode. We align delivery with your installation schedule
Yes. We prepare full export documentation and support your broker to avoid delays.
Yes. We arrange door-to-door service, even liftgate or timed delivery if your site requires it.
We use corner guards, foam, and reinforced cartons or crates so your goods arrive damage-free.
